Crediting an Invoice Option 1

Select Fin >> Credit Note.

Select Customer

When products have been sold and invoiced and then returned for credit, it is necessary to do a Credit Note. This will credit the customers account and return stock to the warehouse.

Selecting Customer

Select account code and OK.

Select Invoice

Select the invoice to be credited, then select OK.

As you can see, only one credit is permitted per invoice, however, administrators can over rule this.

Save Credit Note

Select the Qty Returned field and adjust the qty to be credited, then select Save.

Select Yes if you wish to reclaim the stock, or No if the stock is not present etc..